Shipping policy

 

We ship using Australia Post & DHL Express. Once your order is dispatched you will receive an email advising of the dispatch and you will be able to track the status of your parcel.
Australia Post website http://auspost.com.au/track/track.html
DHL website https://www.dhl.com/au-en/home/tracking.html

We are unable redirect orders once item/s have been dispatched.

SHIPPING CHARGES

Vince Clothing Pty Ltd offers free shipping for all Australian orders over $100 by standard registered post. We have shipping alternatives for your convenience, please choose preferred option at the checkout.

STANDARD REGISTERED POST

Delivery Time: (3-10 days)
Charges: $7.95 or FREE (for orders over $100)

EXPRESS REGISTERED POST

Delivery Time: (1-3 days)
Charges: $10.00 AUD Flat Rate

INTERNATIONAL – NEW ZEALAND

Delivery Time: (6-14 days)
Charges: $20.00 AUD Flat Rate

INTERNATIONAL – SINGAPORE

Delivery Time: (6-14 days)
Charges: $30.00 AUD Flat Rate

INTERNATIONAL – REST OF THE WORLD

Delivery Time: (6-14 days)
Charges: $40.00 AUD Flat Rate

International orders may be subjected to import duties and taxes. As the customer you are responsible for payment of any such fees. If this is a concern, please contact your local customs office for further information before placing your order.

SHIPPING TIMES

Orders placed by 11.00 AM Monday to Friday AEST will be shipped the next business day. Public holidays may cause delays. Please note this is a guide only and Vince Clothing Pty Ltd will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

Orders are subject to payment clearance and stock availability. If items ordered through our web store are no longer available Vince clothing Pty Ltd will notify you within 2 business days to arrange a full refund, offer an exchange or credit dependant on eligibility.

OWNERSHIP & RISK

All products remain the property of Vince clothing Pty Ltd until goods pass to you upon delivery at your specified delivery address.