We ship using Australia Post & DHL Express. Once your order is dispatched you will receive an email advising of the dispatch and you will be able to track the status of your parcel.
Australia Post website http://auspost.com.au/track/track.html
DHL website https://www.dhl.com/au-en/home/tracking.html
We are unable redirect orders once item/s have been dispatched.
Please note we are currently only shipping items within Australia, New Zealand, USA and Canada. Please contact us if you are outside of these countries and are interested in our products info@denimsmith.com.au
SHIPPING CHARGES
Vince Clothing Pty Ltd offers free shipping for all local Australian orders by standard registered post. We have shipping alternatives for your convenience, please choose preferred option at the checkout.
STANDARD REGISTERED POST
Delivery Time: (3-10 days)
Charges: FREE
EXPRESS REGISTERED POST
Delivery Time: (1-3 days)
Charges: $10.00 AUD Flat Rate
INTERNATIONAL – NEW ZEALAND
Delivery Time: (6-14 days)
Charges: $20.00 AUD Flat Rate
INTERNATIONAL – USA & CANADA
Delivery Time: (6-14 days)
Charges: $50.00 AUD Flat Rate
INTERNATIONAL – REST OF THE WORLD
Please email info@denimsmith.com.au to enquire.
Delivery Time: (6-14 days)
International orders may be subjected to import duties and taxes. As the customer you are responsible for payment of any such fees. If this is a concern, please contact your local customs office for further information before placing your order.
SHIPPING TIMES
Orders placed by 11.00 AM Monday to Friday AEST will be shipped the next business day. Public holidays may cause delays. Please note this is a guide only and Vince Clothing Pty Ltd will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.
Orders are subject to payment clearance and stock availability. If items ordered through our web store are no longer available Vince clothing Pty Ltd will notify you within 2 business days to arrange a full refund, offer an exchange or credit dependant on eligibility.
OWNERSHIP & RISK
All products remain the property of Vince clothing Pty Ltd until goods pass to you upon delivery at your specified delivery address.