We ship using Australia Post. Your signature will be requested upon delivery. Once your order is dispatched you will receive an email advising of the dispatch and you will be able to track the status of your parcel through Australia Post website http://auspost.com.au/track/track.html

We are unable to deliver to PO Boxes or redirect orders once item/s have been dispatched.

Please note we are currently only shipping items within Australia. Please contact us if you are outside of Australia and are interested in our Products info@denimsmith.com.au

VINCE CLOTHING PTY LTD RETURNS POLICY

You can return or change any full priced item from the Vince clothing Pty Ltd webstore within 14 days to be eligible for a refund if the goods are in their original state and compliance tag/s remain intact and in place. Items must not be worn, damaged or washed and in saleable condition. Return requests outside 14 days are at the discretion of Vince clothing Pty Ltd. We do not refund original shipping charges. The original purchase invoice must be provided as proof of purchase.

We will provide you with a full refund at our discretion for items that are proven faulty before shipment or are different to what you ordered. Shipping charges will be reimbursed for return of goods that have been deemed faulty. Vince clothing Pty Ltd will not be responsible for missing deliveries and we strongly advise a traceable delivery method is used.

IN GENERAL

By using the Vince clothing Pty Ltd site, you are consenting to the collection of information by Vince clothing Pty Ltd. If any changes to these policies occur, we will notify our customers by updating this section of our website. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or entire Website without notice.

 PRIVACY POLICY

Our privacy policy, which sets out how we will use your information, can be found here. By using this Website, you consent to the processing of information as described therein and warrant that all data provided by you is accurate.