If you want to send the voucher by email and notify your recipient automatically…
To send the voucher to your recipient by email, simply complete the recipients name and email address, write them a short message and then add the voucher to your basket. From there, you’ll be directed through our normal cart and checkout process. After payment has been completed, the gift voucher will be sent to the recipients email provided, where they can print it out and bring it in-store to redeem the amount given.
Or you may want to print the voucher and give it to your recipient in person…
To give the gift voucher to your recipient in person, it is important to leave the recipients email field blank. From there, you’ll be directed through our normal cart and checkout process. After your payment has been processed, you will receive a confirmation email where you can download the voucher as a PDF and print it on any home printer. Alternatively, you can send us an email with all the details and we will send a voucher to you via Australia Post (please allow 3-5 business days for this method).
VINCE CLOTHING PTY LTD RETURNS POLICY
You can return or change any full priced item from the Vince clothing Pty Ltd webstore within 14 days to be eligible for a refund if the goods are in their original state and compliance tag/s remain intact and in place.
Items must not be worn, damaged or washed and in saleable condition. Return requests outside 14 days are at the discretion of Vince clothing Pty Ltd. We do not refund original shipping charges. The original purchase invoice must be provided as proof of purchase.
We do not refund or exchange for any goods that have special services such as alteration or hemming.
Items that are on sale can be exchanged or returned for a credit note only. Credit notes are valid for 36 months.
FURTHER MARKDOWN – 70% OFF RRP *Product/s not eligible for exchange or credit. Unless deemed faulty.
We will provide you with a full refund at our discretion for items that are proven faulty before shipment or are different to what you ordered. Shipping charges will be reimbursed for return of goods that have been deemed faulty. Vince clothing Pty Ltd will not be responsible for missing deliveries and we strongly advise a traceable delivery method is used.
By using the Vince clothing Pty Ltd site, you are consenting to the collection of information by Vince clothing Pty Ltd. If any changes to these policies occur, we will notify our customers by updating this section of our website. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or entire Website without notice.