Vince Clothing Pty Ltd ABN 54 078 746 237 understands that the privacy of your personal information is important to you and are committed to protecting your personal information in accordance with the National Privacy Principles contained within the Privacy Act 1988.
Why we collect personal information
The main purpose for which we collect, hold, use and disclose personal information is to process transactions, in-store and online and to promote our products and services through direct marketing, events, competitions and social media. We also collect personal information to offer any associated promotional offers, performing research including customer satisfaction and feedback, recruitment and to communicate with Vince clothing Pty Ltd by email, telephone or writing.
We may also collect, hold, use and disclose personal information for other purposes explained at the time of collection or which are required or authorized by or under law, and for which you have provided consent.
How we collect personal information
- We may collect personal information several ways including:
- When you contact us with an enquiry
- When you submit a job application
- If you place an order through our stores
- Subscribe to our newsletter
- Enter a promotional offer
- Rate and review a Vince clothing Pty Ltd : Denimsmith product
- Through any social media platform upon which you engage with us
Sharing information with third parties
Vince clothing Pty Ltd will not provide your personal information collected online with third parties for their marketing purposes without your consent. We may disclose your personal information with third parties where appropriate for the purposes set out below, including:
- financial institutions for payment processing
- our contracted service providers or partners who perform functions on our behalf e.g. postal and distribution services, IT services, research, advertising or consultancy services, promotional organizers
- law enforcement agencies and regulatory bodies
- our professional advisors
- anyone else to whom you authorize us to disclose it
CROSS-BORDER DISCLOSURE OF PERSONAL INFORMATION
We may disclose personal information to overseas third party contractors and service providers who perform certain services overseas and as a result your personal information may be disclosed to a recipient in a foreign country. For example, we may use a server hosted overseas to store data including you personal information or send emails to Vince clothing Pty Ltd customers. Under privacy laws, we must take reasonable steps, in the circumstances, before personal information is disclosed to an overseas recipient to ensure that the overseas recipient does not breach privacy laws in relation to that information (“the Obligation”). The Obligation does not apply if you consent to the disclosure of your personal information to an overseas recipient. By supplying personal information to us, you consent to the disclosure of your personal information to an overseas recipient and agree that the Obligation does not apply.
We take all reasonable steps to maintain the security and integrity of your personal information through website protection measures, security restrictions and controlled access to our premises. While we endeavor to protect the personal information of users of our website we cannot guarantee the security of information you disclose online. You disclose that information at your own risk. We suggest that you take appropriate security precautions when you access the internet via public WI-FI networks or shared computers.
THIRD PARTY SITES
RECEIVING PROMOTIONAL COMMUNICATION
At Vince clothing Pty Ltd we want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us or if you do not want your information used to enhance your shopping experience, please let us know by clicking on the unsubscribe link at the bottom of any of our communications.
Any information that we no longer require is destroyed securely. An exception to this may be retention of the information for data analysis. However, if this occurs, the information will be retained in a form that does not allow you to be identified from that information.
ACCESS TO MY PERSONAL INFORMATION
Under the Privacy Act 1988, you have a right to seek access to information that Vince clothing Pty Ltd retains about you. You also have the right to ask us to correct information about you, which is inaccurate, incomplete or out of date. We will take reasonable steps to ensure information is accurate. You can call or email Vince clothing Pty Ltd if you wish to update any details.
COMPLAINTS OR QUESTIONS